Terms and Conditions – SERVICIOS INTEGRALES LLC

Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description:
This messaging program sends appointment reminders, document requests, tax preparation updates, ITIN service updates, bookkeeping and payroll service notifications, customer support communications, service availability updates, and promotional messages to customers who interact with SERVICIOS INTEGRALES LLC through our website at https://sitaxes.com, our forms, or other approved channels, and who have explicitly opted in to receive SMS notifications.

Opt-in is collected through web forms with dedicated and separate checkboxes for marketing and non-marketing SMS consent.

Messages may include appointment confirmations, appointment reminders, document requests, tax preparation updates, ITIN application updates, bookkeeping or payroll service notifications, customer support communications, service announcements, special offers, discounts, and service updates, according to the specific consent provided by the customer.

2. Cancellation Instructions:
You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information:
If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to info@sitaxes.com or call (571) 236-4643 during business hours.

4. Carrier Liability:
Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your appointments, service requests, document requirements, interactions, and communication preferences. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers:
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

7. Age Restriction:
You must be 18 years or older to participate in our SMS program.

8. Privacy Policy:
For privacy-related inquiries, please refer to our Privacy Policy at:

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.


General Terms

This website (the “Site”) is owned and operated by SERVICIOS INTEGRALES LLC (“COMPANY,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from SERVICIOS INTEGRALES LLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of SERVICIOS INTEGRALES LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material, including comments, testimonials, social media posts, photos, videos, reviews, or other content to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, reproduce, distribute, and publicly display such material, subject to applicable law.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim warranties to the extent allowed by law.

SERVICIOS INTEGRALES LLC provides tax preparation, ITIN assistance, bookkeeping, payroll, business registration, consulting, document assistance, and related professional services. Government agencies, including the IRS and state agencies, make their own independent determinations.

SERVICIOS INTEGRALES LLC does not guarantee tax refunds, tax credits, ITIN approval, processing times, business registrations, licenses, government approvals, or any other outcome controlled by a third party or governmental agency.

You agree at all times to indemnify and hold harmless SERVICIOS INTEGRALES LLC, its affiliates, and their respective officers, directors, agents, and employees from claims, damages, liabilities, costs, and expenses arising out of or related to your breach of these Terms of Service or your submission of inaccurate, incomplete, or misleading information.

Online Commerce

Certain sections of the Site may allow you to purchase services, make payments, schedule appointments, or use third-party payment processors and service providers.

We are not responsible for the quality, accuracy, timeliness, reliability, availability, or other aspects of third-party platforms and services.

If you make a payment through a third-party processor linked through the Site, information obtained during your transaction, including payment information, may be collected and processed by that third-party provider according to its own terms and privacy policies.

Your participation in any dealings with third-party vendors is solely between you and the third party. SERVICIOS INTEGRALES LLC shall not be responsible for loss or damage caused by third-party services beyond our reasonable control.

Client Responsibilities

Clients are responsible for providing complete, accurate, current, and truthful information and documentation required for the services requested.

This includes, when applicable, tax documents, identification, income information, dependent information, business records, financial records, government correspondence, and other supporting documents.

SERVICIOS INTEGRALES LLC is not responsible for penalties, delays, denied benefits, rejected applications, additional taxes, interest, or other adverse consequences resulting from incomplete, inaccurate, late, omitted, or misleading information provided by the client.

Registration & Passwords

To access certain features of the Site, you may be required to register, create an account, use a client portal, or access third-party systems.

You agree to provide accurate, current, and complete information during the registration process.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at info@sitaxes.com. We are not liable for loss or damage arising from your failure to protect your login credentials.

Termination

We reserve the right to terminate or suspend your access to the Site, client portals, or services, without notice, if we determine that you have violated these Terms of Service, provided false or misleading information, engaged in unlawful conduct, or otherwise used our services inappropriately.

Upon termination, you must cease all unauthorized use of the Site and any protected content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States.

Any dispute arising under these Terms shall be handled in accordance with applicable Virginia and federal law.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

SERVICIOS INTEGRALES LLC
7002 Evergreen Ct, Suite A
Annandale, VA 22003

Phone: (571) 236-4643
Email: info@sitaxes.com
Website: https://sitaxes.com

By using our website and services, you consent to these Terms of Service.